Vindhyashri Ecom Pvt Ltd

FAQs

Frequently Asked Questions

Whether you need assistance with making a reservation, checking your booking status, or understanding our cancellation policy, we’re here to help! If you can’t find the information you need, feel free to reach out to our friendly customer support team for personalized assistance. Your travel experience is our priority!

How do I book a bus ticket with Ghumantoo?

You can easily book a bus ticket by visiting our website or using our mobile app. Simply select your travel route, choose your preferred bus, and follow the prompts to complete your booking.

How can I contact customer support?

You can reach our customer support team through the contact form on our website, or by calling our helpline . We’re available 24/7 to assist you with any inquiries.

Can I modify or cancel my booking?

Yes, you can modify or cancel your booking through your account on our website or app. Please check our cancellation policy for details on any applicable fees or timelines.

What payment methods do you accept?

We accept a variety of secure payment options, including credit/debit cards, net banking, and popular digital wallets, ensuring a safe transaction for our customers.

Do I need to carry a physical ticket?

No, you do not need a physical ticket. Upon booking, you will receive a confirmation email and SMS with your booking details. Just show the e-ticket on your mobile device when boarding the bus.

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