Vindhyashri Ecom Pvt Ltd

Policy Details

  • Welcome to Ghumantoo! These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our website and services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By using Ghumantoo, you confirm that you accept these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Definitions

Service: Refers to the bus booking services provided by Ghumantoo.
User: Any individual who accesses the Ghumantoo platform and uses its services.
Booking: The process of reserving a seat on a bus through our platform.

  • 3. User Responsibilities
  • You must provide accurate and complete information when making a booking.
  • You are responsible for maintaining the confidentiality of your account details.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Booking Process

Users can book bus tickets through our website or mobile app.
A confirmed booking will be sent via email or SMS.
It is your responsibility to ensure that all details in the booking confirmation are correct.

5. Payment Terms

  • All payments must be made in full at the time of booking.
  • We accept various payment methods, including credit/debit cards, net banking, and digital wallets.
  • You are responsible for any fees related to your payment method.

6. Cancellation and Refund Policy

  • Cancellations can be made through your account or by contacting customer support.
  • Refunds are subject to our cancellation policy, which varies based on the bus operator and the timing of the cancellation.
  • Refunds may take several business days to process, depending on your bank or payment method.

7. Changes to Bookings

  • You may request changes to your booking through our platform before the scheduled departure.
  • Changes are subject to availability and may incur additional fees.
  • Not all bookings can be modified; please refer to the specific bus operator's terms.

8. Travel Regulations

  • Users are responsible for adhering to all travel regulations, including those related to identification and documentation.
  • It is your responsibility to arrive at the boarding point on time.
  • Ghumantoo is not liable for any loss or delay due to your failure to comply with travel regulations.

9. Limitation of Liability

  • Ghumantoo is not responsible for any direct, indirect, or incidental damages arising from the use of our services.
  • We do not guarantee the availability of buses or services and are not liable for cancellations or delays caused by the bus operator.

10. Force Majeure

  • Ghumantoo is not liable for any failure to perform our obligations due to circumstances beyond our control, including natural disasters, strikes, or other unforeseen events.

11. User Conduct

  • Users agree not to use the Ghumantoo platform for any unlawful or prohibited activities.
  • You may not interfere with the security of our services or attempt to gain unauthorized access to our systems.

12. Intellectual Property

  • All content on the Ghumantoo website and app, including text, graphics, logos, and software, is the property of Ghumantoo and is protected by copyright laws.
  • You may not reproduce, distribute, or modify any content without our prior written consent.

13. Governing Law

  • These Terms and Conditions are governed by the laws of India.
  • Any disputes arising from these terms will be subject to the jurisdiction of the courts in Reva, Madhya Pradesh.

14. Changes to Terms

  • Ghumantoo reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website.
  • Continued use of our services after any changes constitutes your acceptance of the revised terms.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Ghumantoo for your travel needs!

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